Refund policy

Return & Refund Policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

  • We accept returns within 30 days of delivery.

  • Items must be unused, unopened, and in their original packaging.

  • Due to hygiene and safety reasons, opened consumable products are not eligible for return.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original method of payment within 5–10 business days.

  • Shipping costs are non-refundable.

Damaged or Incorrect Items

  • If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we can make it right.

How to Start a Return

  • Email us at maya.health.welness@gmail.com with your order number and reason for return